Signa's Privacy Policy

Last updated: January 2026

Signa is a software-as-a-service (SaaS) platform that provides digital contract signing and document management solutions. We are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful way.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you access or use our website, applications, and services (collectively, the “Services”).

By using Signa, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide, operate, and improve our Services.

1.1 Information You Provide Directly

• Account information: name, email address, password, company name, billing details.

• Documents and content: contracts, signatures, files, text, and metadata uploaded or generated through the Services.

• Payment information: subscription details and transaction data (payments are processed by third-party payment providers; we do not store full credit card numbers).

• Communications: messages sent to us via email, support channels, or forms.

1.2 Information Collected Automatically

• Usage data: interactions with the platform, features used, timestamps, logs, and error reports.

• Device and technical data: IP address, browser type, operating system, device identifiers, and language preferences.

• Cookies and similar technologies: used to operate the platform, remember preferences, and analyze performance.

1.3 Information from Third Parties

• Payment processors, analytics providers, and integration partners, only to the extent necessary to provide the Services.

2. How We Use Your Information

We use personal data strictly for legitimate business purposes, including to:

• Provide and operate the Services.

• Create and manage user accounts.

• Process payments and subscriptions.

• Enable electronic signatures and document workflows.

• Communicate with you about service updates, security notices, and support requests.

• Improve performance, usability, and security.

• Comply with legal and regulatory obligations.

We do not sell your personal data.

3. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), the United Kingdom, or similar jurisdictions, we process personal data based on one or more of the following legal grounds:

• Performance of a contract.

• Compliance with legal obligations.

• Legitimate interests (such as improving and securing the Services).

• Your consent, where required.

4. How We Share Information

We only share personal data when necessary and under strict safeguards:

• Service providers: hosting, cloud infrastructure, payment processing, analytics, and customer support.

• Legal requirements: when required by law, regulation, court order, or governmental request.

• Business transfers: in connection with a merger, acquisition, or sale of assets (you will be notified if applicable).

All third parties are required to protect your data and use it only for the purposes specified by Signa.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Documents and signed contracts are retained according to your account settings and applicable laws.

6. Data Security

We take security seriously. Signa uses technical and organizational measures designed to protect personal data, including:

• Encryption in transit and at rest (where applicable).

• Access controls and authentication mechanisms.

• Secure cloud infrastructure.

• Regular monitoring and security updates.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data.

• Correct or update inaccurate data.

• Request deletion of your data.

• Object to or restrict certain processing activities.

• Request data portability.

• Withdraw consent at any time (where processing is based on consent).

You can exercise these rights by contacting us at the email address provided below.

8. International Data Transfers

Signa may process and store data on servers located in different countries. When we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place, in accordance with applicable data protection laws.

9. Cookies

We use cookies and similar technologies to:

• Ensure proper functioning of the platform.

• Remember user preferences.

• Analyze usage and improve performance.

You can manage cookie preferences through your browser settings.

10. Children’s Privacy

Signa is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and, when appropriate, notify users through the platform or by email.

Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: signaappoficial@gmail.com

This Privacy Policy is designed to meet general data protection requirements (including GDPR and similar regulations). It does not constitute legal advice.